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Comentário dos clientes sobre nossos serviços.
(Os endereços de e-mail foram deletados intencionalmente para respeitar a privacidade dos clientes)

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From: "Arcediano Sanchez, Mª Victoria"
Sent: Monday, October 04, 2004 3:02 AM


Apreciada Srta. Mery,

una vez ya de vuelta a España, el motivo de dirigirme a usted es agradecerle
el trato recibido por usted y por todos sus compañeros de la agencia durante
nuestra estancia en su país la cual disfrutamos mucho. No dude en que si
alguien de aquí me pregunta sobre Peru les recomendaré sin duda alguna a
ustedes.

Muchas gracias por todo y espero poder volver pronto a su tierra.
M.Victoria y Juan

From: David Cleveland
Sent: Friday, October 01, 2004 2:52 PM


Mery,

I have misplaced the disk with the photo I wanted to attach to the e-mail of Susan and me overlooking Macchu Picchu.

I have already written to several travel magazines about your superior service.

We were, as promised, met at the airport by a very courteous driver and taken the La Paz Apart Hotel where you reserved a very pleasant apartment for us at a lower price than I could have negotiated myself - and your price included the round trip airport transfers and the fine breakfast. The La Paz was nicely located in Miraflores and while the apartment was not a luxury accommodation, it was clean, tidy, and spacious. The rooftop terrace overlooking Miraflores at the La Paz provided a wonderful spot to relax after a day of touring.

The driver for the transfer from Miraflores back to the airport was prompt; however, that particular driver was took the slowest route (despite the limited traffic at that very early hour in the morning) and drove so slowly that it took almost 45 minutes to get
to the airport.

Our arrival in Cuzco was, again, perfect. Carla and the van greeted us and delivered us promptly to the hotel. The hotel was adequate (we got what we paid for) and the staff at the hotel was excellent. The next morning, the van arrived to take us to the train - Carla had the entire package of tickets and coupons ready for us and we were soon on our way to Agua Calientes.

Agus Calientes was still recovering from the floodwaters. Our hotel was nicely located; however, I guess because of the recent floods, we didn't have running water for most of our stay. The hotel management did what it could to make our stay
pleasant, but had I known their problems with the water supply, I would certainly have stayed elsewhere.

Macchu Picchu and the guided tour were terrific.

Our return to Cuzco was fine and our room at the hotel was ready and waiting with our stored luggage already in the room.

The return to the airport was, once again, perfect - Carla ensured that we were properly checked in and then wished us farewell.

Back at the Lima airport, your excellent driver (best of the bunch) greeted us and saved the day by informing us (phone call from you and then a verifying phone call) us that our flight to Buenos Aires had been changed and was now leaving three hours before the scheduled departure time.

This translated to an abbreviated stay at the San Isidro hotel. The hotel was excellent and we enjoyed the neighborhood more than Miraflores.

In short, you and your agency provided absolutely superior service and I can recommend, without reservation, your services to anyone who travels to Peru.

Thanks again for making this an affordable and rewarding trip to Peru.

Sincerely,

David Cleveland

From: duncan randall
Sent: Monday, September 27, 2004 12:05 PM


Estimada Mery,

I'm not sure if I wrote to thank you for the outstanding job you did in planning our accomodations for our Peru trip. If I did it is worth a double thank you as our memories of the trip are still on our mind. I would certainly reccomend your services to anyone who is thinking about traveling in Peru.

Duncan Randall

From: Esther Nathanson
Sent: Monday, September 20, 2004 6:17 PM
Subject:
Pictures and some trip info
comentarios

Mery, we had a wonderful trip. We were overwhelmed at the beauty of Machu Picchu, which was the highlight of our trip. No pictures can do it justice. The services that you provided were excellent. The guides and coordinators were outstanding. They were very knowledgeable, courteous and punctual and wanted to ensure that we enjoyed our trip. The Pueblo hotel in Machu Picchu was a great recommendation. It turned out to be even nicer than the Sanctuary.

Mary, again thank you for making our trip so wonderful.

(I attached two pictures one of Manuel the guide that you provided and one of us, both taken at Machu Picchu)

Don and Es Nathanson

From: Roy Smith
Sent: Wednesday, September 15, 2004 6:32 AM
Subject: Emailing: peru-sept-04 017 (2)


comentarios

Hello Mery, we had a wonderful trip. We were overwhelmed at the beauty of Machu Picchu, which was the highlight of our trip. No pictures can do it justice. The services that you provided were excellent. The guides and coordinators were outstanding. They were very knowledgeable, courteous and punctual and wanted to ensure that we enjoyed our trip. The Pueblo hotel in Machu Picchu was a great recommendation. It turned out to be even nicer than the Sanctuary.

Mary, again thank you for making our trip so wonderful.

(I attached two pictures one of Manuel the guide that you provided and one of us, both taken at Machu Picchu)

Don and Es Nathanson

From: "Scott Feinstein"
Sent: Monday, September 06, 2004 11:13 AM
Subject: Thank you for all of your help


Mery,

I want to thank you for all of your assistance in arranging my stay in Peru.
The accommodations were great and the service was more than I expected.
Victor was very helpful not only checking me in at the hotel and the airport, but he provided information about Peru. Please thank him again for me. The only glitch was at Cuzco when apparently LanPeru incorrectly told the local agent that my flight was cancelled, so I had to wait 20 minutes for my ride. However, this was not a big problem for me.

Again, thank you for everything.

Scott

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