Mery,
The Inca Trail experience was remarkable - demanding, but also stunningly beautiful and very rewarding. And the service provided by you was outstanding. The tents were comfortable, the food excellent, our guide professional, knowledgeable and passionate about Peru. It was important to us that the porters were happy and well treated, as they were, and it was altogether a wonderful experience. We would recommend it, and in
particular the five-day hike, to anyone.
I have sent some pictures - I hope they get throubgh. I wasn't sure what would be best for you. I hope some of these will do.
Thank you again for a wonderful holiday.

Judith Gibson

Dear Mery

We had a wonderful time in Peru. Everything worked out as planned and we
had a fabulous time on the Higham Bingham train and in the Sanctuary Hotel
at Machu Picchu. As promsed here is a photo of us boarding the train at
Cusco.

Regards

Chris Hughes

We really enjoyed our stay at the Hotel Monasterio in Arequipa. All of the staff were so accomodating and friendly and eager to see that we were satisfied. The hotel is centrally located and very clean and new. There is a charming rooftop balcony that overlooks the Monasterio Santa Catalina. We also felt very safe and secure at the hotel.

Their rates were quite good and we would highly recommend this hotel to other travellers.

We also appreciated having you meet us at the airport and your assistance in assuring our stay was perfect.

Sincerely,
Will and Christine Thorpe

Hola Mery,

Como estás??
Hoy me estoy reincorporando formalmente a la oficina y retomando todas mis
actividades. Tengo mil cosas que hacer pero aprovecho este momento de
tranquilidad para escribirte unas líneas y darte las gracias por todas tus
atenciones.
Me vine con mucha nostalgia pero llena de todas las cosas bellas que
disfruté. Estoy tan contenta de haber podido hacer ese paseo tan lindo que
no pierdo las esperanzas de repetirlo.
Por favor cuando hables con Karla dile que le mando un beso y que espero
volver a verla cuando vuelva. Además, que por favor cuando pase por Los Apus
le diga a Dina de mi parte que la extraño y que recuerdo mucho su comidita y
su cariño.

Espero no perder el contacto contigo.

Con afecto,

Olga

Dear Mery,

Thank you for arranging for our trip.

In spite of the few airplane delays we thoroughly enjoyed the non-stop adventure.

Yes, there was mis-understanding about the airport taxes. I suggest you advise future travelers that there are $5 per person taxes to board a flight for internal travel and $28 per person for external travel.

Please thank Mr. Colunga for staying with us through the last two days.
His knowledge of the area was helpful.

We also appreciated the several side trips to museums and great lunches especially that at the Hacienda de San Jose. Interesting to learn of the slave trade that also took place in Peru.

If you could be so kind to also offer our gratitude to Oscar, our guide down at Lago Sandoval. Also a very knowledgeable person.

The guides in Cusco, Manuel and Elga, were wonderful. Our guide in Macchu Pichu, Jenny (sic?) was very helpful. She even encouraged the 5 kids to walk down the mountain. They actually were faster than the bus!!

Overall, we wish to thank you for pulling this together. We will recommend your services to others as the occasion arises.

We thought it interesting the delay by Lanchile at the departure.
We were initially told it was due to Customs problems in the US. But the flight crew told us it was due to mechanical problems on the plane before leaving Chile. This was confirmed in the US. The Customs agents wondered why our flight was so late - all other incoming flights had arrived and been processed on schedule.

We arrived at 8 PM in Los Angeles. Were out of Customs by 8:50 (most due to baggage delivery delay from the airline). We had to walk from one end of LAX to the other to the Southwest terminal. 15 minutes. We got there and found they had a delayed flight leaving at 9:20 to San Jose. They accepted our tickets from our earlier missed flight and refunded the ones we bought online for travel to Oakland (our backup to get us to the San Francisco area - we live closest to San Jose (20 minutes) but are also only 30 minutes from San Francisco and 40 minutes from Oakland). We had to check our luggage
again through security and literally run to the airplane gate - they held it for us - we doubled the number of people on the plane - they even got our luggage on board on time. So were were home and ready for bed before mid-night!! Katy had to rise at 4 AM to get to her shift at the hospital - she is a doctor in Intensive Care right now.

I continue to wonder why LanChile could not find Southwest flights on its computers.

Again, thank you all.

Bob Serventi and family